80 percent satisfaction rate, 85 percent recommendation rate
Anyone who trusts in products and services from Kräuter Mix can consider themselves well looked after. This was revealed by the results of our latest online survey. 80 percent of customers surveyed expressed their satisfaction, while 85 percent would recommend us. These truly are results to be proud of.
We value the opinions of our customers across the food, phytopharmaceutical and pet food industries. That’s why every two years we ask them to take part in a large-scale survey to help us serve them even better. The survey covers product range, quality, delivery and service. But it’s not just the numbers that attest to our work with air-dried herbs, vegetables and spices. Take our customers’ word for it too:
“Consistent quality, very short lead times and great, friendly communications.”
“The total package: Quality, service, trust and reliability are all there.”
“It’s not often you find a business partner like Kräuter Mix.”
Of course, alongside all the praise, we have also taken the opportunity to learn where we can improve and where we need to put our own work under the microscope. Constructive feedback encourages us to consistently push ourselves to develop further as a matter of top priority to make sure we always meet our customers’ needs.